Cookie policy

Report Management Information (RMI) puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember the notifications you’ve seen so that we don’t show them to you again

You’ll normally see a message on the site before we store a cookie on your computer.

Find out more about how to manage cookies.

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use RMI. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit on RMI
  • how long you spend on each RMI page
  • how you got to the site
  • what you click on while you’re visiting the site

We don’t collect or store your personal information like your name or address so this information can’t be used to identify who you are.

We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

GA4

Cookie name Purpose Expires
_ga Used to distinguish users. 2 years
_ga_<container-id> Used to persist session state. 2 years

Measuring website usage (Glassbox)

We use Glassbox software to collect information about how you use CCS. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Glassbox stores information about:

  • Browsing activity
  • Click-stream activity
  • Session heatmaps
  • Scrolls

We don’t collect or store your personal information (e.g. your name or address) so this information can’t be used to identify who you are.

We don’t allow Glassbox to use or share our analytics data.

Glassbox sets the following cookies:

Name Type Description
_cls_s Cookie (required) The session identifying cookie. It also indicates if the visitor is new or existing.
  • 0: New
  • 1: Existing
_cls_v Cookie (required) The visitor identifying cookie.

You can opt out of Glassbox cookies

Strictly necessary cookies

Cookies message

You may see a banner when you visit RMI inviting you to accept cookies or review your settings. We’ll set cookies so that your computer knows you’ve seen it and not to show it again, and also to store your settings.

Name Purpose Expires
rmi_cookie_settings_viewed Lets us know that you’ve seen our cookie message 1 year
cookie_preferences Saves your cookie consent setting 1 year

RMI account

If you create an RMI account, we’ll use essential cookies to make the account work and to keep your information secure.

Name Purpose Expires
_data_submission_service_session Remembers that you’ve signed in to your RMI account while you use RMI When you close your web browser
_data_submission_service_api_session Remembers that you’ve signed in to your RMI account while you use RMI When you close your web browser

Change your settings

You can change which cookies you’re happy for us to use.

Other services

This policy is for RMI only. When you go to a service run by a different organisation, they may have their own cookie policy.